We are so excited to have you onboard with us at College Shortcuts/Elite Private Tutors. Please read the entire agreement below, so that we are on the same page about expectations and how we work together to ensure we have an incredible time assisting your child get into college. This is one of our favorite things to do with families, and this document will help us be on the same page as we enter our consulting relationship together. -Neha Gupta
The parties have entered into this Agreement to provide services to the student. In connection with providing such services and as an element of the consideration for entering into this Agreement, the Parent/Student agrees to accept the following terms and conditions of this Agreement and in consideration of the mutual promises herein contained, the receipt and sufficiency of which is hereby accepted, EPT/College Shortcuts and Parent/Student agree as follows.
Parent/Student shall be responsible to pay EPT/College Shortcuts for Services provided and agreed upon in line with the timeline outlined in the proposal.
Once your first session has occurred within 48 hours please provide feedback or have concerns, by emailing us at firstname.lastname@example.org and email@example.com as Neha will personally review to ensure success for our services.
If necessary, we will go ahead and switch the consultant to ensure client satisfaction and ensure that we are able to resolve the situation. We want to move forward to best support your child to have a positive experience.
If that is not a solution that works for you, it is your responsibility to let our team know after your child’s first session within 48 hours if you are unsatisfied with our services and share your concerns with us to receive 100% refund. After this time period, no refunds will be processed.
The number of hours of support that your child will receive will vary depending on the package you have chosen, the needs of your child, and the amount of support required. For example, our essay editing team does various rounds of editing work to save you and your child time, and we also have consultants ensuring everything is handled in a timely and effective way including the application submission process online. Rest assured that our goal is to provide a world-class service to you as a family. Everything is customized to each child as every child is different, yet we follow a time-tested and results-oriented process that we have refined and perfected over 14 years working with thousands of students. You will be paired with a team to ensure great results in an accelerated timeframe. We focus on packages in order to ensure we are working on your child’s work as a project. We will be sending you a rubric of timelines and expected number of sessions based upon scope.
If your child is between the 1st grade and the 11th grade, this program provides guidance and mentorship regarding academics, extracurricular activities, and leadership experience.
We will customize our mentorship protocol for your child specifically if required, but as a guideline our standard protocol is two calls per month at 30 minutes per call with a report given afterwards. Calls do not roll-over once you have signed up for our services.
In addition, as part of this program you will have email access to our consulting team via email 24/7 - this protocol is typically used for families from 6th grade to 12th grade.
Please note, we may make recommendations if needed regarding stress and anxiety for your child by recommending tutoring or test prep services, and these are additional cost services if you work with us or other companies. Our goal is to create a conscious, healthy environment for your child while they navigate their academic career and work with our mentors on managing their time and best practices for being a high performing student.
Our tutoring rates vary depending on what service is requested. Please note if you have a session and do not cancel within 24 hours of the session, it is a full 100% charge for the cancellation of the appointment, as another student could have taken the appointment.
If you need to make changes to your appointments or any questions that you may have, please direct them to firstname.lastname@example.org.
If there are any issues with tutor selection, we can change your tutor out to ensure your child is happy with their tutor. We offer tutoring from Pre-K/4 years old and up for all academic services, test prep, and much more. Our tutors are trained and have experience working with students. Please note, we make no guarantees with our tutoring as it is highly dependent on your student and the efforts they put in. We have seen in some cases, students increase their scores on the SAT by 200-400 points and ACT with 4-12 point increases. For the WPPSI/ISEE/OLSAT, we have helped students get into some of the most sought out private schools in the country. Please remember to be on time for appointments and have your child ready for sessions.
Step One: The Right School – Means Everything
Did you know that 26% of students transfer because they miss this step? Through our detailed questions and understanding of your child’s background, we do a deep dive in knowing your child and who they are. We want to get to know their passion, personality, and perfect fit environment. We will also determine the best strategy for applying. We help in this step to build your college list with your child.
Step Two: What Is Your Unique Angle? Having a key story that demonstrates your child’s profile and aspirations is important in building the best admissions narrative to present your child in the best light. This step will help to make sure your child stands out in front of the sea of applications. Step Three: Applications Management Because we have been inside the application process for 12+ years, we can help navigate you away from the common pitfalls students make when applying for college. Instead of being confused about where essays go and how to handle it, we make sure that we keep all our details in our Dashboard in one place. Organization is key in this process. Step Four: Essay Strategy On average 85% of students write more essays than they need to for college – making the process harder and harder for them? Instead of students having to re-write essays, our specialist will ensure that your child gets the best strategy prior to even putting pencil to paper. Please note, we do not write student’s essays as that is unethical. We do provide them with guidance and mentorship to make sure their essays are on point. Step Five: Crafting The Perfect Essays Because most high school teachers do not teach the writing style of what is needed for a college admissions essay, we go through our unique “Brainstorming Shortcut” technique that helps your child to write the essays in half the time. We continue to create magic while crafting essays that align with their admissions narrative.
Step Six: Editing Essays To Final Draft
Instead of having your student stare at us while we edit, we have a team of editors that will battle every single word out on each essay on their own. We make sure every essay matches perfectly for each college to give a comprehensive picture of your student’s aspirations and dreams. Essays are delivered error-free and ready to go for submission with resume. We also make sure it stays true to your child’s voice. Step Seven: Submission Process Applications open senior year for students in August, and depending on when you start working with us, our goal is to help your child submit their applications early on, as it increases their chances of getting in. Please note, we do not do the applications for your child, as that would be considered unethical. We help students to make sure that they fill out their own applications in a timely manner and correctly, and we make sure that you have perfectly formatted essays and resumes to insert into the application itself. We also give expert advice on how to submit to truly stand out in the crowd.
As stated by law, we cannot and do not make any guarantees about your child’s ability to get results or gain acceptance to any colleges with our ideas, information, programs or strategies.
We will make our best effort to know your child and your family, but results in this program are up to you. We're here to help by giving your child our expert guidance and greatest strategies to move them forward, faster. However, nothing in this agreement or any of our websites or emails is a promise or guarantee of the future. Any acceptance rates or statistics referenced on any of our sites or emails, or marketing messages are simply estimates or projections or past results, and should not be considered exact, actual or as a promise of potential results - all numbers are illustrative only.
Just as with any coaching relationship, it is up to the student and the family to follow protocol, and with this, you can absolutely achieve great results. It is required that your child shows up for their sessions, follows up, and books all appointments in an organized manner to get the best results using our consulting program.
At College Shortcuts, we have been doing this for the past 14 years, and so we have a certain level of service we like to deliver. When you have appointments set by our consulting department, please note, that you are required to put the information on your calendar, and show up for appointments. If you do not show up for an appointment or cancel within the 24 hour cancellation window, you forfeit the session. If you miss more than 2 sessions we cannot guarantee that you will be able to complete your package within the program timeframe and you may be required to extend your program at an additional cost. In addition, when you do email your questions to our consulting department, please first try to get all questions answered during your session time. If they are not answered, please reach out to your consultant directly first thru email. If you reach out in between touch base appointments, please note that in the rare event that the response time is greater than 72 hours, our consultants are likely to checking in with each other, as well as our management team, to make sure we are giving thorough answers back to your questions - instead of just a knee-jerk response to your question. If the questions are easy, we may respond within 24-72 hours, but we need to make sure that we are being extremely thorough with your questions regarding your child and setting expectations on response time. Our response times do not include time outside of business hours, which are Monday through Friday 9am-5pm Central Standard Time.
In addition, we expect our families to follow our software that we use to ensure that all communication is tracked and in one place. It is the latest software available in college admissions to help students with their college admissions process, and we want families to use this software in order to ensure all of us are on the same page and all communication is tracked within the software verses lots of emails.
Consulting Department: This will be the point of contact for any customer service issues: email@example.com - as this is the best place to reach out to. We are available from 9-5PM CST.
Again, we like to be completely up front in our expectations together, as we want to make sure you are taken care of. Whenever we take on a family to work with, we want to make sure they are looked after, and this document will help us to both agree upon what we are doing moving forward and expectations so that we are all on the same page. This process has worked for the last 14 years with many families, and we are so excited to have your child on board with us!
EPT/College Shortcuts shall select a consultant for the Student. EPT/College Shortcuts shall make arrangements with a different consultant to teach the Student in the event the assigned consultant cannot continue the assignment due to conditions beyond EPT/College Shortcuts’ control. We do not guarantee that you will have the same consultant throughout your time with us, as we believe in a team approach and involving multiple viewpoints to ensure success in our programs.
EPT/College Shortcuts and the consultant shall keep confidential all information of the Student and shall not contact other parties involved in Student’s education only at the written permission of the Student.
The consultant shall at no time be required or obliged to execute homework or assignments on behalf of the Student.
The Student undertakes to assist the consultant in identifying problem areas in which the Student needs specific assistance. The Student agrees to book all appointments in a timely fashion and schedule them to ensure success in the program.
The Student agrees to behave in a cordial manner and treat the consultant with respect.
The Student agrees that assignments, exercises or homework form an integral part of tutoring and the Student undertakes to complete such work in a timely manner. The Student takes lead in the sessions and parents are not to be on the calls or leading the sessions with consultants. The Student and Parent have read through all documents and onboarding information and agree to all the terms stated on this onboarding training: www.collegeshortcuts.com/welcome
EPT/College Shortcuts and the consultants makes no promises or warranties with regards to a Student's performance as a result of the services provided. EPT/College Shortcuts makes no guarantees that the same consultants shall be available.
Where the Student is a legal minor, the Parent/Guardian shall enter into this consulting contract on behalf of the Student and shall accept and agree to all the terms and conditions contained herein on behalf of the Student.
These terms and conditions contain the entire agreement of the parties, and there are no other promises or conditions in any other agreement whether oral or written.
These terms and conditions shall be governed by the laws of the State of Texas with a proper venue in Harris County.
In the event of any dispute or legal action or proceeding between the parties hereto relating to these terms and conditions, the prevailing party shall be entitled to recover all its expenses, costs of litigation and reasonable attorneys’ fees from the non- prevailing party in such action or proceeding.
If any provision of these terms and conditions shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If a court finds that any provision of these terms and conditions are invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited. BY PURCHASING THIS PACKAGE, PARENT ACKNOWLEDGES THAT SHE/HE HAS READ AND UNDERSTOOD THESE TERMS AND CONDITIONS, AGREES THAT THESE PROVISIONS ARE REASONABLE, AND VOLUNTARILY AGREES TO ABIDE BY ITS TERMS.